Here at Mitten Mowing & Landscaping, we understand that price is a big part of the buying decision and want to be open and transparent about our pricing structure. It is uncommon in our industry to share this information, and some people call us crazy, but I believe that by making our costs, expenses, and prices transparent we will earn the trust of our Customers, employees, and community. We have nothing to hide and want to give our Customers ALL the information they need to determine if we are the right fit for their landscaping project or maintenance.
That being said, we are not the right company for some homeowners and Customers. If you are looking for price discounts, bartering, or price-matching Mitten Mowing & Landscaping is not the service for you. We have standardized pricing on all the services we perform. We know exactly what we need to earn in order to create a sustainable business that can serve our Customers far into the future. We are definitely not the lowest price in town, neither are we the most expensive. We are constantly looking for ways to improve our efficiency within the company in order to remain competitive and give our Customers the best price possible.
We have worked in this industry for approximately 10 years. We have spoken with many homeowners, property managers, and facility management teams about their lawn care and landscape needs. Occasionally, people are distraught when they receive their price quote and find that the estimated cost of the project is much more than they had anticipated. Their question is "Why is this so expensive and how did you come up with this price?"
I understand your frustration.
We want to answer the most common questions we have heard when it comes to our pricing at Mitten Mowing & Landscaping.
#1 "Why is it so expensive?"
We understand that homeowners must work within certain parameters of a budget. For this reason, we understand the perplexity when a seemingly small landscape project costs a couple thousand dollars, when they could do it within 3-4 days on their own.
We will absolutely be more expensive than an uninsured landscaper that does not pay taxes, or pays their employees under the table. Then again, if worker of an uninsured company get hurt in your property while they are trimming a tree, you could be liable. Then again, under-the-table employees tend to be less reliable, trustworthy, professional, or courteous. Then again, a company not paying taxes will eventually go out of business and you will be stuck trying to find another service company. We think you get the point...
There is a lot of overhead we must pay to make sure that we can serve our Customers quickly and effectively. Currently, we have 3 trucks in operation in the Mid-Michigan area. We are investing to expand to a physical shop and office space where Customers can come get landscape advice, view product samples, and meet our Team in-person prior to buying products/services. We provide paid training for our staff where they learn landscape techniques and hone their skills to make sure they do their job with the highest level or professionalism, quality and safety possible. We have off-site meetings with our Team to brain storm ideas to make the Customer experience better. We have implemented the highest grade software system for our crews, office, and Team to communicate on so that we can pass information accurately and efficiently to our Customers. This all costs money and we cannot afford to provide this elite level of service if we price our services far below industry averages.
#2 "Are the owners trying to get rich off me?"
Well, as the owners we tell you directly. We pay ourselves less than our employees. You can confirm this by asking any of our Team members who have seen the financial statements and reports. (Yes, our front-line employees know exactly where the money goes and what our goals are.)
We are building the company and (most importantly) the Team for the long-term and that takes a lot of money. You can expect professional staff members on your property that are non-smokers and have had to pass drug tests and background checks.
We want to make this a place where Team members can make a career and provide for their families. This is more than just words, it is a financial commitment on our part to make sure the company is profitable enough to offer middle-class earning jobs.
We are not doing this because we want to be like Mother Teresa. We are doing this because it is good business. We know that the economy changes, markets and industries change, but if we can build a solid Team of professionals we will be unstoppable! Our ambitions are high, we know our goals are audacious, and we have big plans for Mitten Mowing & Landscaping and what we can do as Team.
We hope this answers your questions. We look forward to doing business with you.
We have compiled other articles detailing our prices for certain services. Please read those if you are considering those services.
Robert & Vicky Tidwell